Returns Policy

At Feya Delara, customer satisfaction is our priority.

Eligibility for Returns

  • Items must be unused, unworn, and in original condition

  • Original tags and packaging must be intact

  • Return request must be made within 7 days of delivery

Non-Returnable Items

  • Sale or discounted items

  • Customized or made-to-order products

  • Items damaged due to misuse

Return Process

  1. Email us at care@feyadelara.ae with your order number

  2. Our team will guide you through the return process

  3. Approved returns must be shipped back by the customer

Refunds

  • Refunds are processed after inspection

  • Amount will be refunded to the original payment method

  • Shipping charges are non-refundable